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7 Must-Know Questions About Doggy Daycare

For most of us, our dogs are our babies. So, dropping them off at a new doggy daycare is a big deal. We want to be confident they’ll be well taken care of, safe, and happy. With so many options available today, how do we pick the best place for them? Here are 7 must-know questions to ask before leaving your pup off at doggy daycare.

1. Safety & Emergencies

Safety is a priority wherever you go with your pup. How does the facility handle emergencies? Make sure they have plans in place, with staff on call 24/7 and a well-stocked first aid kit. Ask about their relationship with a nearby vet for any injuries and how they’ll communicate with you during an emergency, such as natural disasters or unexpected damage to the kennel.

Story time: when I brought my two dogs to daycare, they were kenneled in separate crates. My 90-pound anxious pittie couldn’t stand being away from his sister, and he actually managed to take down the metal crate door that was enclosing him! Thankfully, the staff was amazing – they quickly tended to his paw pounds and found a safer spot for him.

2. Outdoor Time & Set Up

Outdoor playtime is a favorite part of the day for every dog. Find out what their outdoor time looks like—how often do they go outside? Check the security of the fencing and if the area is free of hazards like rocks, sticks, or exposed wires, especially if your dog is notorious for trying to munch on everything in sight.

3. Spacious & Clean Facilities

Your pup deserves spacious, clean accommodations where they can move around comfortably and freely. Is the facility clean and organized, with minimal odors and a comfortable temperature? While it’s tempting to judge based on aesthetics, remember that your pup doesn’t care about modern design or brightly colored walls. Instead, focus on whether the space is safe and clutter-free. A simple, open area with fewer toys and objects can often be better for play, and it helps prevent resource guarding and keeps things stress-free.

4. Staff Qualifications & Communication

The staff is responsible for taking care of your pup, so their quality can make or break the doggy daycare experience. A high staff-to-pet ratio guarantees that your dog receives individualized attention when needed, and helps maintain safety in any situation. Staff training is crucial —are they knowledgeable in basic care, canine body language, and safety procedures? Do they know how to defuse a fight before it starts, or how to handle one if it occurs?

Also, ask about the communication you’ll receive, like updates or pictures. Most dog owners, myself included, love getting pictures of our pups. It reassures us that they’re being well cared for and gives us peace of mind. Family-owned businesses usually stand out because the owners are personally invested and genuinely care about the dogs in their care.

5. Playtime & Activities

It’s nice when a daycare facility offers a range of activities, as different dogs have different energy levels and personalities. Ask about their playtime routines, including whether they provide toys or structured activities, and if there’s a designated rest area. An agility course or obstacle toys can be awesome for keeping your dog engaged and active.

6. Dog Grouping & Separation

Knowing how a facility separates dogs into different playgroups is information you’ll want to find out. Most daycares divide dogs based on size, age, and temperament. For instance, small dogs might be at risk of being accidentally hurt by larger dogs, while older dogs might prefer calmer groups. However, there are exceptions—some smaller dogs like to play rough and might do better with the big dogs. Your insight into your dog's play style and what they can handle is really helpful, too. Sharing this information with the staff will help your dog find the perfect play fit.

7. Mealtime & Special Needs

Find out if the doggy daycare is equipped to handle special dietary needs, allergies, and medication. Be sure to provide specific instructions, whether it’s about feeding techniques, dietary preferences, or even quirky habits like needing their food wet or with a side of cheese. We all know dogs have high standards when it comes to their meals!

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